Accidents

 

  • What is the first thing I should do, if I got involved in an accident?

    AAccidents usually happens in an instant and at times, it might involve physical injuries. Therefore one of the most important tips is to keep calm as it allows you to think clearly and aid in collecting your thoughts faster to deal with the situation. In most cases, the person involved will be carried away by shock and the best way to remaining calm is to take a couple of deep breaths before reacting to the aftermath.
  • Do I need to check for injuries?

    ARegardless of how minor the impact of the collision was, there is a likelihood that you or your passengers may have gotten injured. It’s critical that you make sure that no one is injured. High impact crashes can cause internal bleeding due to trauma. If unnoticed, it can quickly become fatal. This is why it’s vital that you call 995 immediately if you notice signs of injuries. Do not move the vehicle or the injured while waiting for help.
  • Minor accident only, do I need to take pictures?

    AIf it’s a minor car accident, it’s vital that you take photos of the collision before moving the vehicle to a safe distance. Photographs are important for car insurance companies in Singapore to determine the cause of the crash. This also allows them to process your claims faster. Do make sure you turn on your hazard lights before exiting the car.
  • What other information I need?

    APolice reports are necessary for car accidents such as damaging government property, a foreign vehicle, a pedestrian or cyclist, an injury that requires hospitalisation or medical leave for 3 days or more. Take note of the police officer’s details too, in case needed by your insurance provider.
  • What do I do, if the police never come?

    AExchange particulars with the other drivers involved. Take down their full name, NRIC, address, contact numbers, car registration number, and name of insurance company. If available, witnesses’ information will also be very useful for your car insurance claim, so do collect their information as well. Do take note of the location, time, and date of the accident.

Auto Insure

  • Does AutoInsure provide only towing services?

    AYes we do much more than towing. Towing services are available 24/7. Just call us at +65 8821 2626 and we will be there. We also provide comprehensive post-accident services, from accident consultations, insurance claims and bodyworks.
  • Is AutoInsure an accredited Insurance company?

    AYes we are. To give further assurance to our clients, we had ourselves certified with ISO 9001:2015 on Provision of Consultancy and Survey for Motor Vehicles Claim Issues to include Repair and Maintenance and maintained as a GIA Agent since our inception. Auto Insure operate based on the principle of provide high quality service through our trusted workmanship, adequate insurance knowledge guidance and proper claim procedures.
  • What kind of parts and paints do Auto Insure use?

    A

    We use genuine parts and high quality paints to enhance our customer’s satisfactory standards. We have a dedicated paint lab, using paint and technology from Spies Hacker, to ensure that the spray paint matches your car exactly!

  • Does Auto Insure provide car grooming and polishing services?

    AYes we do! Our workshop provides regular car grooming and polishing services to keep your ride safe and smooth. Come talk to us, if there’s some services you would like to find out about!

Any other questions? Just ask us!

We know when things happen suddenly, there are plenty questions that pops up in your mind.

Always remember to keep calm, and call our 24hr hotline: +65 8821 2626.

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